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Tenant Services

*The health and safety of our tenants, visitors and employees is of utmost importance to us. With respect to our service delivery and how it is impacted by COVID-19, we will be addressing Service Requests based on priority. As such, it may take us longer than normal to address all requests at this time. Please consider the nature of requests submitted and ensure that you advise us if someone in the unit is ill. Please note that maintenance staff or contractors will not enter a space if they feel unsafe or at risk of exposure to illness.*

If there is a fire or other emergency, please first call 911.

"Should you require any building service-related assistance, please submit a service request via your Tenant Services Portal"

To report emergencies to Low Tide and for further assistance from our team, please call our 24/7 Emergency Line at 1 (888) 221-5586.

*Please be aware that certain service requests may result in additional charges, subject to the terms of your lease. If you are unsure whether your service request would be subject to additional charges, please contact your Property Manager.